Talk about something that is a given fact, take a look at this e-mail that we received from Yelp today:
David @ Yelp wrote:
> Hello,
>
> I’m writing to let you know that we have received complaints about your review for Moonstruck Chocolate Co. in SF, CA. Our Customer Service Team has investigated your review (copied below) and have decided to remove it because it has violated our Review Guidelines.
>
> Specifically, the Review Guidelines state that:
>> …the Yelp team will remove a review (and will typically email the writer to let them know) when we are made aware of certain situations including: Second-hand experiences and hearsay. For example, you can’t give a deli a bad review because your co-worker complained about his chicken salad. Your reviews must be about your personal experiences, not about what you may have heard.
>
> We do not take the removal of reviews lightly, and are open to discussing this with you if you feel that we have missed something or have questions about our policy.
>
>
> David
> Yelp! Inc. User Support
> San Francisco, California
>
> Yelp! Frequently Asked Questions | http://www.yelp.com/faq
> Yelp! for Business Owners | http://www.yelp.com/business
>
>
>
> Your removed review:
>
> [03/21/2007] Well My stars go to Moonray Espresso in regards to this corporate bully read why here:
>
> http://www.duvallforums….
>
> Front page of the Seattle Times here:
>
> http://seattletimes.nwso…
>
> Oregon Live Papers:
>
> http://www.oregonlive.co…
>
> Pretty nice to be a corporate bully and get all this publicity isn’t it?
>
> Anyhow think twice before you buy from these guys, buyer beware!
>
> Also a new site out:
>
> http://www.moonstruckmar…
>
> http://www.boycottmoonst…
>
> All the best!
Moonstruck Chocolate at it’s finest! It’s hurting their pocket books I do believe.
~Moonstruck Chocolate Bully~